Writing great essays
Tuesday, November 5, 2019
British Management Theory and Practice the Impact of Fayol
British management theory and practice: the impact of Fayol, Management Decision, Vol. 43 Iss: 10 pp. 1317 ââ¬â 1334 This paper re-examines the impact of Fayolââ¬â¢s work on theory and practice of management in Britain, first, in the interwar period and second, in the post-war period of 1945 to the late 1960s. Lyndall Urwick, a respected British management thinker and writer described Fayol as ââ¬Å"the most distinguished figure which Europe contributed to the management movement up to the end of the first half of the present centuryâ⬠(Smith I, Boyns T, 2005) in Urwickââ¬â¢s publishes and translated speeches. Urwick supported Fayolââ¬â¢s general principles of management ensuring an influence on post-war British management theories known as the neoclassical school during the 1950s. Fayolââ¬â¢s principles took place among theories within scientific management bundle which offered an intelligent inputs coupled to a genuine belief in industrial efficiency. Further research into British management practice during that era, Fayolââ¬â¢s influence proved problematic due to the emphasis of British management on pragmatism and narrow focus on control which allowed little, if any, accommodation for Fayolââ¬â¢s model. Twenty years or so after Second World War, Fayolââ¬â¢s impact, especially after Urwickââ¬â¢s intervention, was on management theory however not management practice. Since 1970, the focus of management thinking had turned away from the functions of management towards to understanding management and managing through an examination of what managers do. This article concludes whether Henri Fayolââ¬â¢s contribution is relevant today. This suggests that the history academics realized his work had significantly contributed to the study in management today, and Fayolââ¬â¢s ideas continued to be more influential in the realm of theory than practice in Britain.
Saturday, November 2, 2019
Analysis of Accounts Case Study Example | Topics and Well Written Essays - 2000 words
Analysis of Accounts - Case Study Example This report presents an analysis of Margate plcââ¬â¢s financial performance in the past five years while comparing it with industry peer, Herne Bay Ltd. In addition to this, the report also presents an analysis of cash flows of the company during the past 2 years and at the same time states how financial ratio analysis may not be effective enough for presenting an accurate and useful financial analysis for analysts and investors. At the end of the report, conclusion and recommendations are presented for High Deen plc as far as investment in Margate plc is concerned. Financial Ratio Analysis Based on the information provided in relation to the financial performance of Margate plc in 2012 and 2011, following is an analysis of it performance through selected financial ratios. The financial ratios presented below also take into consideration the ratios determined for the company for the financial years 2010, 2009 and 2008. In addition to this, for conducting a comparative analysis of the company with its competitor, ratios for Herne Bay Ltd have also been determined for the years 2012 and 2011. Return on Capital Employed The return on capital employed for Margate plc increased in 2011 due to significant increase in the revenues but then in 2012 with a decline in revenue, the ratio declined. On the other hand, one other reason for this decline is increase in the total capital employed by the company, which ultimately reduced this ratio. However, while comparing Margate plcââ¬â¢s return on capital employed with the Herne Bay Ltdââ¬â¢s ROCE, it can be observed that the company has almost maintained its position in relation to its competitor (Peterson & Fabozzi, 2012; Jiambalvo, 2010; Helfert, 2001). Ratio Margate plc Herne Bay Ltd
Thursday, October 31, 2019
RS DB 2 Research Paper Example | Topics and Well Written Essays - 750 words
RS DB 2 - Research Paper Example Revenue for sales is always associated with expenses. The common expenses are cost of revenue or cost of goods sold, general and administrative expenses, non-recessing expenses, and other expenses. The above-mentioned expenses when added to the revenue we get gross profit or loss, and operating income or loss. This assignment will limit to Radio Shacks sales revenue. The activities mentioned above are operating activities. Operating activities in business are associated with the revenue and expenses or in other word cash inflows and outflows. Thus, operational activity in accounting is called cash flow. This assignment will limit to the study of Radio Shackââ¬â¢s cash flow from the operation in the fiscal 2010 year. Cash flow from operations may be calculated using direct or indirect method. This assignment will use the indirect method. Necessary data, in this purpose, will be acquired from companyââ¬â¢s Income statement and Balance sheet (Yahoo; YCHARTS). Sales Revenue for yea r 2010 = 4,265,200,000 (Yahoo) Cash at the beginning of the year 2010 = 908,200,000 (YCHARTS a) Operating Cash Flow (OCF) calculation (Accounting Explained) Net income 190,700,000 Adjustment to the net income 38,600,000 Depreciation 99,200,000 Net payable 600,100,000 Deferred Tax 12,000,000 Net Receivable -377,500,000 OCF 563,100,000 Cash at the end 2010 = Cash at the beginning + OCF = 908,200,000 + 563,100,000 = 1,471,300,000 However, according to the company Cash flow (YCHARTS a) statement, cash at the end of 2010 was 569,400,000. This shows that company did not collect all revenue, which is also shown through the increase in receivable from 2009 to 2010 (YCHARTS b). The company made more sales than cash collections. Question 2 Sales revenue and Net income trend analysis Radio Shack 2008 2009 Growth / Decline 2010 Growth / Decline 2011 à Sales 4,224,000,000 4,276,000,000 1.23% 4,266,000,000 -0.23% 4,378,000,000 2.63% Net income 189,400,000 205,000,000 8.24% 206,100,000 0.54% 72 ,200,000 -64.97% Cost of revenue 2,302,000,000 2,314,000,000 0.52% 2,352,000,000 1.64% 2,567,000,000 9.14% Gross profit 1,923,000,000 1,962,000,000 2.03% 1,914,000,000 -2.45% 1,811,000,000 -5.38% BestBuy Sales à 45,020,000,000 à 49,690,000,000 10.37% 49,750,000,000 0.12% Net income à 1,003,000,000 à 1,317,000,000 31.31% 1,277,000,000 -3.04% The above table shows Radio Shackââ¬â¢s Sales and Net income trend for years from 2008 to 2011. Revenue from sales during this period was more or less stable; though in 2009, it was increased by 1.23 % with respect to the previous year; in 2010 decreased by ââ¬â 0.23 %, and in 2011 again increased by 2.63 %. Net income trend was quite erratic; in 2009, it increased by 8.24 % with respect to the previous year, then it dropped in 2010. In 2011 net income dropped by 65 % with respect to the previous year. The company Income Statement did not show any dramatic increase in operating expenses. However, it was observed that both in 20 10 and 2011 when net income dropped gross profit also dropped. Drop in net income in 2010 and 2011 should be attributed to decrease in gross profit. The decrease in gross profit is associated with the increase in cost of revenue, which is displayed in the above table. Study of net income of Radio Shackââ¬â¢s competitor Best Buy also shows a decrease in net income in 2011 with respect to 2011. We may conclude that year 2011 decrease in net income as a trend; however, Radio Shackââ¬â¢s net income drop in 2011 was much higher than its competitor Best
Tuesday, October 29, 2019
Globalisation and Democracy Essay Example | Topics and Well Written Essays - 2000 words
Globalisation and Democracy - Essay Example There is no doubt that since the nineties of XX century, the term "globalizationâ⬠has become the most prevalent in the global politics and political science. There is no need to dwell on those objective preconditions, which caused the appearance of the given term. Suffice it to list only the most significant ones. They are the growing internationalization of markets of goods and services, as well as the growth of financial interdependence between countries and regions, and uniformization of political regimes on the basis of the almost universal acceptance of democratic governance and the associated incidence of common culture (mass culture) models and patterns of consumption, and hitherto unprecedented development of informatization and communication, allowing to reduce the spatial and temporal boundaries between people, nations and states. With all the objective fullness of the given concept, which does not allow to doubt the existence and development of this process in the mo dern world, its rationale, interpretation and prediction in global political science, there is quite strong subjective beginning in it. It is connected on the one hand, with everyoneââ¬â¢s inherent striving to simplify and speed up all the positive phenomena of reality in order to have time to enjoy their outcomes during lifetime. On the other hand, such subjectivity in the interpretation of globalization is associated with the exploitation of peopleââ¬â¢s natural psychological needs by worldwide mass media in order to ensure the individual interests of certain groups of countries, united by such concept as "developed". As a rule, political observers tend to perceive a certain inferiority of post-totalitarian countriesââ¬â¢ democratic systems, their non-conformity to Western standards, due to their communist past. Certainly, the development of democracy in post-communist countries, where historical continuity and even cultural tradition were distorted by more than 70-year p eriod of revolution and state violence, has its own characteristic shortcomings. Liberalization of the economy in post-communist countries failed to provide a deep structure of property relations (as in Poland or Hungary), as well as led to a huge social stratification of society on the poor and the rich (when the income gap reaches a ratio of 1:50). This situation is fraught with social and political instability, and, most importantly, it absolutely falls out of the context of European democracy. Those phenomena that are considered to be an unfortunate results of economic liberalization in developed Western countries and its unavoidable costs, serve as the norm for the post-communist countries, almost as a brand name of democracy. In reality, such increased economic inequality (with a concentration of wealth and power in the hands of a small group of oligarchs) constitutes a menace to democratic development and is an attributive sign of third world countries. In accordance with a m ajority of sociological researches, globalization and informatization lead not only to the internationalization and intensify interaction between different countries and civilizations, but at the same time cause various kinds of crises in less developed countries and regions. (Jagdish Bhagwati 2004). These trends, previously outlined by Samuel Huntington in his article "The Clash of
Sunday, October 27, 2019
Strategy used in dialog broadband
Strategy used in dialog broadband Strategy used in dialog broadband Executive Summary Dialog Telekom group is the leading telecommunication service provider in Sri Lanka. Their main goal is to be the best and the largest mobile telecommunication provider in Sri Lanka. Dialog Telekom was established in 1995. This company is one of the largest listed companies in Colombo stock exchange and its a subsidiary of Axiata Group Berhad. To be the leading telecommunication provider in Sri Lanka its not easy. They provide their customers with a wide range of services like Dialog TV, Dialog CDMA, Dialog Broadband and Dialog Mobile connection. Specially involve in a competitive industry. As for they various types of services provided by, Dialog Telecom, they operate as a separate division for Dialog Broadband which is our area of our research project. Dialog Broadband goal is to provide their customers with the best product in the market at a low cost, but not the least cost at a high service rate. Currently they have proudly achieved this by making sure that they provided their customers with the best service. At this rate it means more customers is equal to more company profit. Dialog Broadband expands their services into a wider range. Broadband internet, WiMax technology, WIFI technology and the Unlimited mobile broadband. They targeted the 500,000(approximately) 3g users in the country, dividing the market into two sections, Student and the General mass. Accordingly fixing separate price ranges to the appropriate segment, and a wide range of connection packages to them, and launched the Unlimited mobile broadband connection to them. In this report i will be discussing how to promote the Unlimited mobile broadband connection in the competitive market with the use of strategic management. Introduction Purpose of Report The purpose of this report is to fulfill the requirements to complete the BIS3324 module. Topic and company chosen for the research The company I have selected for the research project was Dialog Broadband, and the topic I have chosen is The use of strategic management for promoting Dialog Mobile Broadband connectivity in the competitive market. Introduction to Dialog Broadband. Dialog Broadband is a Strategic business process unit of the Dialog Telecom Group, providing fixed telephony solutions, data networks, and broadband internet and coverage solutions. Dialog Broadband major products such as Broadband internet, WiMax technology, WiFi technology and the Unlimited mobile broadband. ÃË Broadband internet Dialog Broadband draws on its far reaching infrastructure to bring the Internet direct to a users home or office. ÃË Wimax technology This world-class technology enables scalable, carrier-class solutions to support thousands of users with a single base station, while providing differentiated service levels. WiMax is fast becoming the standard for the provision of broadband solutions worldwide. ÃË WiFi technology Wi-Fi allows your business to deploy a network quickly, at lower cost, and with greater flexibility than a wired system. Productivity increases since workers can stay connected longer, and are able to collaborate with their co-workers as and where needed ÃË Unlimited Mobile Broadband Dialog Mobile Broadband is Internet on your mobile its fast, and affordable. HSPA stands for High Speed Packet Access. This technology literally brings high-speed access to users on the go. To access the world of streaming video, music, downloads, news and communication, simply get on the HSPA network. All you need is an HSPA modem and a data connection. ÃË Description of Unlimited Mobile Broadband Dialog Mobile Broadband is Internet on your mobile its fast, and affordable. HSPA stands for High Speed Packet Access. This technology literally brings high-speed access to users on the go. To access the world of streaming video, music, downloads, news and communication, simply get on the HSPA network. All you need is an HSPA modem and a data connection. Dialog offers Unlimited Mobile Broadband for a monthly rental of just Rs. 2,990/-. Sign up for 6 months and be eligible to purchase an E220 HSPA modem for Rs 5490/-. Monthly fee entitles customer to broadband usage of unlimited duration and unlimited data volume (download/upload) however subject to a Fair Usage Policy (FUP) whereby download/upload speeds would be reduced relative to their maximum levels following monthly usage exceeding 5GB. The FUP is designed to ensure that the service received by the vast majority of our customers is not negatively impacted because of extremely heavy usage by a very small minority of customers. Technology HSPA stands for High Speed Packet Access. This technology literally brings high-speed access to users on the go. To access the world of streaming video, music, downloads, news and communication, simply get on the HSPA network. All you need is an HSPA modem and a data connection. Evolution 2g (sms) >> GPRS >> Edge >> 3g >> HSPA The evolution defines the connection level provided to the user, this depends on the number of users connected to a particular tower in a given area. The more the users connect to the tower, it shrinks the connection speed, but it does mean the customer will not get any connectivity, but the user will get a connection of a GPRS speed. 3G the Third Generation of wireless communication technology that allows you to enjoy a more seamless and magical General Packet Radio Service (GPRS) enabled networks offer always-on, higher capacity, Internet-based content Enhanced Data Rates for GSM Evolution (EDGE) is an extension to GPRS, EDGE allows faster data speeds enabling faster Wireless Application Protocol (WAP) is a world wide standard in the mobile telecommunication industry that lets you access Mobile Messaging is evolving beyond SMS text messaging with the introduction of MMS (Multimedia Messaging Service) Short Message Service available on digital GSM networks allowing text messages of up to 160 characters User policy and Product Service The customer will experience 7.2Mbps download and 2Mbps Upload speed up to usage of 5GB. Once usage passes ahead of 5GB, the quality of service will be downgraded to download a speed of 384kbps and upload a speed of 64kbps and will continue for the next 1GB usage. Beyond 6GB the quality of service will be downgraded to download a speed of 64kbps and upload a speed of 16kbps. Online Research I have found the details from Dialog official website. Sales report Product description What are the strategies they are using? Strategy information Rogers Diffusion , Ansoffs Matrix Price comparison between Dialog and Mobitel. Strategies used in Dialog Broadband to promote the product Strategy Rogers Diffusion Curve Rogers Diffusion is defined as the communication process by which a new idea or new product is accepted by the market, while the rate of diffusion is defined as the speed that the new idea spreads from one consumer to the next. Adoption, which is similar to diffusion, also deals with the psychological decision making processes of the individual, rather than those of an aggregate market. Rogers showed that a diffusion process in a social system follows an S-Curve in which the adoption of a technology begins with slow change, is followed by rapid change and ends in slow change as the product matures or new technologies emerge. He also held that people adopt new technological innovations at different times and at different rates. He then used the varying rates of adoption to distinguish different phases in the diffusion process allowing practitioners to assess such things as the life of a new product or service and the application of the correct set of marketing activities at the appropriate time. This process tracked through the diffusion curve is a decision-making process where an individual passes from the initial knowledge of an innovation to forming an attitude toward the innovation, to a decision to accept or reject it, then it implements the use of the new idea, and finally to confirmation of this decision. The increasing number of adopters follows the above mentioned S-shaped curve. The number of newly converted adopters plotted as a frequency histogram against time follows a bell-shaped Gaussian curve where the number of new adopters rises until halfway the S-curve after which their numbers decrease, To make the model actionable, Rogers introduced innovativeness the degree to which an individual is relatively earlier in adopting new ideas than other members in a social system. Rogers Distinguished Adopters 1. INNOVATORS Innovator first 2.5% of adopters are brave and educated. They have several sources of information and show greater tendency to take risks. They will be thankful for technology for its own sake and are motivated by the idea of being a change agent in their reference group, they are willing to accept initial problems that may accompany new products or services and are willing to make shift solutions to such problems. 2. EARLY ADOPTERS The next 13.5% of adopters are Early Adopters. They are the social leaders, popular and educated. They are the visionaries in their market and are looking to accept and use new technology to achieve an innovative breakthrough that will achieve competitive advantage in their industries. They are attracted by high-risk, high-reward projects and are not that expensive because they imagine great gains in competitive advantage from adopting a new technology. They usually demand personalized solutions and quick-response, highly qualified sales and support. 3. EARLY MAJORITY After Early adopter the next is 34% of adopters are formed by the Early Majority. They are deliberate and have many informal social contacts. Slightly looking for revolutionary changes to gain productivity enhancements in their firms and they are motivated by evolutionary changes. They have three principles in adopting of new technology they are: When it is time to move, lets move all together: This means when adoption increases so rapidly in the diffusion process and causes a landslide in demand. When we pick a vendor it will lead us to the new model, let us all pick the same one: This means which firm will become the market leader. Once the transition starts, the earlier we get it over with, the better: This shows why the transition stage occurs rapidly. 4. LATE MAJORITY Then 34% of adopters are the Late Majority. They are doubtful, traditional and low socio-economic status. They are aware of price and require completely preassembled, bulletproof solutions. They are encouraged to buy technology just to stay even with the competition and often rely on a single, trusted adviser to help them make sense of technology. 5. LAGGARDS Finally the 16% of the adopters consist of Laggards. Laggards are technology doubters who want only to maintain the status. They tend not to consider that technology can enhance productivity and are likely to block new technology purchases. Rogers model has found wide appeal and application such as marketing and management science. The most important aspect about this model is the Bass Diffusion Model where new innovations are created by the interaction of current and potential users is described mathematically. Rogers diffusion Curve with the Dialog Product (HSPA) Talking about Rogers Diffusion curve with the dialog product, at the early stage before the product release, Dialog selected the Colombo Metropolitan area as their main target for the product launch, with the help of their Informations systems they were able to identify Five hundred thousand Dialog 3g users in this area. This identified target consists of two major segments The General Mass and the University Students. Referring to figure 1.0 shows the state of this process. This selected set of two is guaranteed to take the risk of using the new technology, which defines the Innovators curve in the diagram. Theses adopters are a portion of 2.5%. They are ready to face all the limitations that may accompany new products or services and to make shift solutions to such limitations. The next move along the curve will be towards the Early Adopters stage, which defines the product moving is moving towards the society. The society at this stage will be willing to adopt the new technology; this is the current position in which Dialog Broadband is standing now. It is in a much more competitive position than their competitors. This stage the company is offering their customers attractive rewards and very sensitive prices to gain competitive advantage. They look at the solutions to overcome the problems so that they wont face any difficulties in the future. They will even have better marketing strategy such as improved customer services, pricing and high turnover. As for time to come Dialog Broadband will encounter the stage Early Majority , when they move their sales to the outskirts of Colombo, people will have a evolutionary change with the enhancements in productivity and Technology. Figure 2.0 shows the state when the product is spread through society, the early adopters selects the technology first, followed by the majority, until a technology or innovation is common amongst the people. Dialog Broadband will have to keep improving the product to remain in the S-Curve. If not they will shift to the Late Majority stage, where the people with less social status who are price concerned, they buy the product only when its cheap. And finally going into the LAGGARDS stage, which be when people will be using the HSPA just to maintain their status quo. Strategy Ansoffs Matrix The Ansoff Product-Market Growth Matrix is a marketing tool which helps the business to make a decision and to work on their product and market stratigy. This will help the marketers to improve and will help the organizations to know what sort of actions should be taken to their business in the present or future markets. There are four types of strategies in this matrix. They are: * Market penetration (existing markets, existing products): This takes place when a company enters a market with current products. To achieve this there are so many ways such as by gaining competitors customers, attracting the customers who are not using your product or service, informing the current customers to use more of your product or service and you can advertise or do promotions about your product or services. When a company is growing understanding the market is the low risk which is involved in that. There are four objectives market presentation should be looked in to. They are, Secure area and expansion market Increase usage by existing customers Maintain and increase the share of the current market Restructure of growing up competitors and send them out. * Product development (existing markets, new products): This means when a organization introduces its new product into present market. For example, KFC is always within the fast-food industry, but very often it markets new products such as Twister, Double down chicken sandwich. When a firm introduces new products into the market, it can gain new customers for these products. Therefore new product development can be a key business development strategy for a company to stay competitive in the market. * Market development (new markets, existing products): A recognized product in the market can be changed or targeted to a different type of customers, as a strategy to earn more income for the organization. A very good example is, in the beginning Lucozade marketed for sick children and then rebranded to target the people who are involved in sports as energy drink. * Diversification (new markets, new products): Diversification is an organization which introduces new product in a new market. For example, Virgin Group which is in UK introduced Virgin Cola, Virgin Megastores, Virgin Airlines, and Virgin Telecommunications, to leverage the Virgin brand. This company entered new market which was not in the market previously. This strategy is a risk for the company because it is entering the market which doesnt have any experience. The matrix show, when the risk increases more the strategy goes up from the known quantity in the present product or service and market. Therefore higher risk will be involved in product development and new market other than present and future product and market. In his original work, Ansoff didnt use the matrix form, Igor Ansoff said that the diversification (future product and future market) strategy was apart from the other three. While the latter are usually followed with the same technical, financial, and merchandising resources which are used for the original product line, diversification usually requires new skills, new techniques, and new facilities. As a result it almost invariably leads to physical and organizational changes in the structure of the business which represent a distinct break with past business experience. For this reason, most marketing activity revolves around penetration; and the Ansoff Matrix, despite its fame, is usually of limited value although it does always offer a useful reminder of the options which are open. Ansoffs Matrix with the Dialog product When talking about the product Dialog broadband released 2 months ago, the HSPA device, it is the second product to enter into the market of wireless internet connection. First to launch was their main competitor Mobitel with a similar type of product. Dialog broadband waited eight months after their competitor launched the product to release their product. For a company like dialog that has a very high market for its current products, focused on their new product the HSPA, to cater to the current market, they came up with the HSPA as new product into the market which was created by their competitor by improving the product itself in terms of technology with much more connectivity and broadband facilities to their customers. Whenever new products are released it tends to it can gain new customers for these products. This stage they entered into the market was the stage of Market development in the Ansoffs Matrix, they are competing with their rivals giving more facilities to their target sector of customer. Setting more reasonable price according to the catered segment. In order to compete with their competitors Dialog broadband must provide better pricing schemes, promotion offers, and target a specific group of customers. If a company needs to stay competitive in the competitive market it should use product development as their business development strategy. How Competition is done Companys Environment is supported to market the Mobile HSPA Dialog Telekom has grown to become Sri Lankas flagship telecommunications company. Operating in an oligopolistic market (mobile telecommunications in Sri Lanka), the company operates Dialog GSM, the countrys largest mobile phone network. Dialog was the first to introduce the concept of GSM in to Sri Lanka and has thereafter reinforced itself with technologies such as GPRS and 3G. Dialog has also managed to invest sufficiently into its network in order to grid a majority of the populated areas in Sri Lanka. Due to this significant investment in its base stations, Dialog Telekom provides the widest cellular coverage in the country. The company boasts 6 switching centers and 625 base stations covering 85% of all habited areas in the island. The Companys subscribed base account for (approximately) 60% of the countrys mobile sector and 40% of total telecommunication subscribers. When you consider the environment, the Dialog has competition like any other company. Main competitor is Mobitel. Mobitel is providing the HSPA Broadband Connection but the price and the customer base of mobitel they cannot compete with dialog Dialog takes a new step into the market, every time with a strategy that is very tactful. For the past 12 years Dialog has been leading the Sri Lankan Mobile Telecommunication market. Their main strategies are focused on, Captured Customer share Market Competition Increasing Market Share Locking Competition 1. Captured Customer Share Dialog GSM for the past decade has been valuing the customers as the King. Dialog also well known for showing Customer Satisfaction has been banking on it. Dialog Sathkaraya a new banner under which Dialog markets on Customers Relationship. This is in keeping with their Vision that To lead in the provision of technology enabled connectivity touching multiple human sensors and faculties, through committed adherence to customer driven, responsive and flexible business processes, and through the delivery of quality service and leading edge technology unparalleled by any other, spurred by an empowered set of dedicated individuals who are driven by an irrepressible desire to work as one towards a common goal in the truest sense of team spirit. (Dialog Telekom) 2. Market Competition Having 7million mobile users in the country, Dialog Telecom is maintaining a customer base of 4million users, and 500,000 3g uses in the country, with 50,000 in the Colombo Metropolitan. Their competitor contains 2million users and a small amount of 3g users, at this rate Dialog is having a heavy customer base which gives them an advantage when selling the product to them. 3. Increasing Market Share It is expected that the Dialog will be in a position to sustain their market share which is about 60% of the countries mobile sector market. The Dialog has already brought in a substantial reduction in their rates and services with a view to attract more customers as their competitor launched it 8months before them. This strategy would definitely show tangible results towards expanding their market share. 4. Locking Competition The Dialog has been the leader in providing mobile telecommunication services in Sri Lanka, having a market share of 60%. So, the balance 40% is being shared by three operators namely, Mobitel, Tigo and Hutch. These three operators are not in a position to compete with Dialog for the simple reason that the Dialog has advanced very much technologically with a higher turnover and producing the services at a very low cost. So, competing with Dialog is not an easy task for these three competitors. But when Airtel comes into the market with attractive packages it is expected that Airtel might penetrate into the market and capture the market occupied by the three operators to a greater extend. But the Dialog will remain still competitive and will be able to sustain their position. Apita computer naha Concept Few days after launching the product the company realized that they needed to cater its products furthermore; its then when they came up with this idea of Apita computer naha, which caters the market of people who dont have computers. This concept contains a coupled offer of DELL laptop with the HPS device, this make a lot of sense when catering to that set of people. This was given out at the most reasonable price of Rs 83,000/-, on a monthly installment basis of Rs 6977/- with Windows Vista or Rs 6477/- with Ubuntu. Dialog broadband main target in this marketing campaign was the university students and the users in the outer range of Colombo. Price wars Dialog Telekom is the leading telecommunication service provider amoung other telecommunication service providers in Sri Lanka. Their main goal is to provide the service to the cheapest rate not the very cheapest but up to some extend with a quality of service. When considering the 3G wireless internet the main compititor for dialog telicom is mobitel. They are providing the same service as Dialog. But when considering the prices of both service providers dialog gives away the service for the lowest rate. Eg: Dilaog provide E220 HSPA modem only for Rs 5490/-. But mobitel provides the same devise for Rs 19500/-. So thers big price gap between both dialog and mobitel. For my concern customers will attarct towards dialog because of their cheapest rates and the best quality of the service. However dialog has become the market leader in the telecommunication industry because customers are really happy with their service. They treat their customers really well. They believe that the company will get profits only if they able satisfy their loyal exsisting customers as well as thire new customers. Below u can see the price rangers of both dialog and mobitel packages and devises. Dialog offers Unlimited Mobile Internet for a monthly rental of just Rs. 2,990/-. Sign up for 6 months and be eligible to purchase an E220 HSPA modem for Rs 5490/-.But this is for General usage. They have introduced a promotion for university students. That is for the monthly rental of Rs. 1500/- sign up for 6 months and be eligible to purchase an E220 HSPA modem for Rs 5400/-. For my concern its a very valuable deal. Monthly fee entitles customer to internet usage of unlimited duration and unlimited data volume (download/upload) however subject to a Fair Usage Policy (FUP) whereby download/upload speeds would be reduced relative to their maximum levels following monthly usage exceeding 5GB. The FUP is designed to ensure that the customers receive the best service because minimum customers usage is high. Mobitel has introduced wide range of packages as well a devises for wireless internet facility for users. Mobitel has introduced wide range of packages for wireless internet facility for users. SWOT Analysis SWOT is a strategic method which the organizations use to know what are the Strength, Weakness, Opportunity and Threats involved in the business. Strength and Weakness are organizations internal issues. Opportunity and Threats are organization external issues. SWOT Analysis of Dialog Strength First GSM service provider in Sri Lanka Wide product range Skilled and dedicated Management team Island wide network coverage Strong customer base and public relations Cooperate business knowledge is high Reasonable price rage Weakness Front office employee turnover is high Comparing with competitors price should be improved Confusion and less motivation amongst the employees Less towers to get proper coverage Opportunity Reduce the price of the fixed lines Using advanced technology Introducing more value added services (VAS) Introducing new packages and other services. Having more towers to get better signal or coverage Threats Competition amongst other GSM service providers in Sri Lanka. Terrorism in Sri Lanka Changes in social, political, economic inside the country Changes in technology Changes in customers needs Research Methodologies A research was done with the Head of Corporate of Dialog Broadband Mr. Ravi Sivasithamparam, to get an overall idea on the product, the Strategies used by the company to market the product and the key to gain competitive advantage. v Research methods Questioners Interviews Online research Identified strategies after the interview v Strategies Rogers Diffusion Curve Ansoffs model Research Methods Questioners I contacted Mr. Ravi Sivasithamparam the Head of Corporate Service of Dialog Broadband on an informal conversation via telephone to grasp an idea on the related topic. He was very humble in explaining the Strategy used by the company, and how the product is marketed, the market segmentation, the marketing strategy, and services provided by them to the existing customers. Questioners ÃË What is Dialog 3G High Speed Internet? Dialog 3G High Speed Internet is a high speed data connectivity service which will enable you to download and upload large files at very high speeds no matter where you are provided that you are within the 3G coverage. 3G High Speed Internet is powered by HSPA-one of the latest evolutions in wireless data transfer technology ÃË What is HSPA? HSPA (High Speed Packet Access) combines the features of HSDPA (High-Speed Downlink Packet Access) and HSUPA (High Speed Uplink Packet Access) enabling you to access data at speeds up to 7.2 Mbps Downlink and up to 1.98 Mbps Uplink, on devices supporting HSPA. ÃË When talking about the competitive advantage what is the main advantage over your competitor? When talking about competition our main plus point is the price that we have set to our customers, we have located them into two sections, the General mass and the University students. We provide them with a different range of packages according to their budget, which our competitor has not come up with until now. ÃË How has IS helped your organization with launching the product? This has also played a key part when we were to launch the product, with the help of IS we were able to track the 500,000 3g users in the country. And 50,000 regular 3g users from the Colombo Metropolitan. This was the key reason we first target our product launch to the Colombo Metropolitan. IS has also helped us in setting the price for our users, according to their sector ÃË What are the startegies used in Dialog? Mainly the Rogers difussion Curve and the ansoff model.This is a new product to a current market. ÃË What is Rogers Diffusion Curve? Everett Rogers defines diffusion as the process by which an innovation is communicated through certain channels over time among the members of a social system. Rogers definition contains four elements that are present in the diffusion of innovation process. The four main elements are: Innovation An idea, practices, or objects that is perceived as knew by an individual or other unit of adoption. Communication channels The means by which messages get from one individual to another. Time The three time factors are: (A) Innovation-decision process (B) Relative time with which an innovation is adopted by an individual or group. (C) Innovations rate of adoption. Social system A set of interrelated units that are engaged in joint problem solving to accomplish a common goal. ÃË Mobitel also providing the same service, What
Friday, October 25, 2019
Should the Govt Interfere in an Economy of A Country :: Essays Papers
Should the Govt Interfere in an Economy of A Country Have you ever been on a baseball team? Or any other kind of organization? Then you must know that you need to work and cooperate with a number of other people in order to be successful. More importantly though, there is a coach, an instructor, a boss. This head honcho organizes all aspects of your team and keeps order. The head of your organization tells what you are going to learn, how to use and acquire the talent, and they will inform you what the target of your new skill is. Without a coach there is chaos and misunderstandings on the baseball field. Only the best players on the team will get to play and many feelings of being inferior compared to the rest of the team arise. This is an example of the contrasts of the market economy and the centrally planned economy. Countries are established very much like baseball teams, which is the reason why I chose to use the analogy above. The economy of a country affects everyone living in it and the type of economy changes your values, you r hopes, and especially your reality. I feel that total government control has many more advantages than a market economy and controlled economy gives a country a connected feeling. My first reason promoting total government interference is that the govt. supports handicapped and people with physical disabilities. I attended a speaker in our school's conference and she told us a great deal about the mentally ill. Many of them live in a free market system and they are homeless because they are unable to get jobs to support themselves. Competition is much too great in the market economy. In the controlled system, the mentally ill would get the same benefits as any other working person. Because of this, the mentally ill are able to eat, to be clothed, to have a roof over their heads, and basically survive. The government and the work force meet their basic needs.Secondly, in a controlled economy there is little supply and demand. The government controls everything and does not allow th e prices to rise and dip as extremely as $11.00/barrel of oil to $29.00/barrel of oil. This makes a controlled economy much more steady and secure. Sudden drops and hikes are virtually unknown to a centrally planned economy and the economy benefits from that.
Thursday, October 24, 2019
Itââ¬â¢s More Fun in the Philippines Essay
The focus of my thesis is about the ââ¬Å"Itââ¬â¢s more fun in the Philippinesâ⬠Campaign Slogan. I will discuss to you about why is it more fun in the Philippines. There are already several tourists who proclaims that it is more fun here in the Philippines. Have you been wondering why? Well maybe youââ¬â¢re wondering why because you havenââ¬â¢t been here. Well, to answer all your questions, I will state some facts here in my paper about why is it More Fun in the Philippines. I sincerely hope that youââ¬â¢ll enjoy reading this and hopefully, i will be able to satisfy your curiosity. First, There are so many beautiful places here in the Philippines like Luneta Park, Burnham Park, Puerto Prinsesa, Boracay, and etc. You will really enjoy viewing the scenery. I assure you that you will really appreciate everything that you will see here. Second, Filipinos are known as cheerful people. We Filipinos love to smile and laugh. Even though we are burdened by problems, you wouldnââ¬â¢t notice it for we always laugh like we donââ¬â¢t have a care in the world. We are also known as hospitable and friendly. Whether youââ¬â¢re a tourist or a fellow Filipino, weââ¬â¢ll surely welcome you warmly here in the Philippines. Third, we Filipinos are also known for our delicacies. Personally, not being able to taste food here in the Philippines, would be like missing a big part in my life. You must be thinking that iââ¬â¢m exaggerating, but i assure you, once you taste our food here, youââ¬â¢ll regret everything you thought. Lastly, We are also known for ââ¬Å"Bayanihanâ⬠. We always help those who are in need. For example, thereââ¬â¢s a calamity here in the Philippines. Filipinoââ¬â¢s would surely find a way to help each other. Even though we have problems ourselves, weââ¬â¢ll always find a way to help those in need. With that, I can conclude that It is More Fun in the Philippines. Background of the Study This study aimed to document the production of the Department of Tourismââ¬â¢s (DOT) new international tourism campaign tagline ââ¬Å"Itââ¬â¢s more fun in the Philippinesâ⬠and to explore the factors behind the Agencyââ¬â¢s decision to tap the Social Media as its primary vehicle in promoting Philippine tourism through the new campaign slogan. The study likewise assessed the effectiveness of the new media strategy in reaching its target market ââ¬â foreign tourists. Open-ended interview guides were used in securing information from DOT and the Ad Firm responsible for the development of the new tourism campaign. A one-page structured-survey questionnaire was used particularly in generating feedback from foreign tourists on their awareness and perception of the new tourism promotion tagline ââ¬Å"Itââ¬â¢s more fun in the Philippines.â⬠A narration of the circumstances and process in the production of the new tourism campaign was made, together with an enumeration of the primary reasons behind the choice of the social media as the platform and channel in waging the new tourism campaign. The survey results showed that the Internet ranks Number 1 as a source of information on general matters and is a close second to friends, relatives and co-workers as the source of information that influenced the decision of foreign tourists to come to the Philippines. Quizzed and presented the current and the four other past tourism campaign taglines to determine their awareness of the present campaign, 47% of the foreign respondents accurately identified ââ¬Å"Itââ¬â¢s more fun in the Philippinesâ⬠as the current tagline. The respondents likewise rated the current tourism tagline as ââ¬Å"highly acceptableâ⬠on its appeal, capacity to attract interest, reasonableness, realism, recall facility, and its capacity to be understood. Finally, the use of the Internet social media as the launching pad and channel for the campaign may be considered effective on the grounds that about 50% of the foreign respondents were aware of the new campaign slogan, and that 33% got their information from the Internet. The reach of the campaign in a very short period was already very encouraging. It is recommended that the DOT extend or make its own survey if only to determine the number of foreign tourists who are attracted to come to the Philippines on account of the new tourism tagline ââ¬Å"Itââ¬â¢s more fun in the Philippines.â⬠There is also a need to customize a language translation service in the DOT website to make the campaign more virally far reaching. Statement of the Problem 1. Do you think that a tourism campaign slogan plays an important role in attracting foreigners? 2. Do you agree with our campaign slogan ââ¬Å"Itââ¬â¢s more fun in the Philippinesâ⬠? 3. Do you think the DOT campaign slogan ââ¬Å"Itââ¬â¢s more fun in the Philippines!â⬠is effective in terms of the tourism arrivals in the country? 4. Do you think that our recent tourism campaign slogan should remain the same or should it be changed? Significance of the Study To give information of how the ââ¬Å" Itââ¬â¢s More Fun in the Philippinesâ⬠slogan was created or invented. To broaden the knowledge of the people about the new slogan campaign of the Department of Tourism. To know if the new slogan campaign is effective or not the tourism of the Philippines. To know what are the problems encountered by the Department of Tourism regarding their new slogan campaign. To help the Department of Tourism on how they can promote and improve more their campaign to have a higher number of tourism arrivals. Scope and Limitations of the Study DOT launched again a new slogan. A line that would be easily understood. ââ¬Å"Itââ¬â¢s More Fun in the Philippinesâ⬠is the same as ââ¬Å"Itââ¬â¢s More Fun in Switzerlandâ⬠. According to Rome (2012) in her article in The Inquirer, the new tourism slogan of the Philippines is gaining more positive reactions from Filipinos since January when the slogan was released. The Department of Tourism said it spent P63 Million to buy good exposure for the campaignââ¬â¢s television advertisement on CNN, that has been aired in Asia, Europe and the United States. ââ¬Å"Itââ¬â¢s More Fun in the Philippinesâ⬠has also launched at the International Travel Bourse in Berlin, which was attended by thousands of travel buyers. The campaign had already made a long way from its social media success where different versions of the slogan were posted in the internet. There are some airplanes that promote the ââ¬Å"Itââ¬â¢s More Fun in the Philippinesâ⬠campaign by painting the said slogan on the exterior of the plane. Half-Filipino American Idol Season II runner-up Jessica Sanchez is now the newest model of the poster of the Department of Tourismââ¬â¢s vast campaign. According to Department of Tourism (2012), since the campaign of ââ¬Å"Itââ¬â¢s More Fun in the Philippinesâ⬠was launched in January, the Department of Tourism stayed positive because of the effects that the slogan gave. According to Secretary Jimenez, There are currently policy reforms to facilitate the entry of the foreign tourists, infrastructure developments to improve the travel areas within the country, investments for expanding and improving the transportation, recreation facilities and accommodations that will help the Department of Tourism meet the year-end target. According to IPSOS Philippines, the slogan is ââ¬Å"communicating its intended messaging that is making each Filipino proud and tell how beautiful the Philippines is, making people want to travel more and visit different tourist spots around the country, and making people believe and see that it is truly more fun in the Philippines. Visitor arrivals to the Philippines stroked the target of an all-time high of 1,148,072 during the first three months of the year, posting an increase of 16.03 percent compared to last yearââ¬â¢s arrivals of 989,501 for the same period. Deputy presidential spokesperson Abigail Valte said the Department of Tourism (DOT) undersecretary Ramon Jimenez Jr. has announced the good news that 2.14 million foreign travellers visited the country from January to June this year. The figure was 11.68 percent higher compared to the same period in 2011. The local tourism industry targets 4.6 million tourists by the end of the year.
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